Multilingual Contact Center 
We ARE the Energy Efficiency Program Experts, Let Us Tackle All Your Customers Needs


White Glove Service Providing a Positive Experience for your Customers

Dedicated Resources

Our in-house contact center experts answer 700,000+ calls a year. They are trained per your protocol, and work seamlessly with our marketplace and rebate technologies, ensuring an omnichannel experience. Learn More.

Utility Branded

Our contact center is an extension of your brand. When your customers call us, they are greeted as if they are calling your HQ's. We work in tandem to ensure our scripting is exactly what you want the customer to hear.

Real Time Training

EFI's national in-house contact center is not only adapting to the changing landscape, it's leading the charge. Our contact center representatives are experts in the field, and train continuously based on customer trends &  jurisdictional feedback. Contact Us.

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Client Testimonials