Engage to Success

Data proven growth in both customer satisfaction and Net Promoter Score (NPS) across marketplaces and rebate portals. Make this the positive customer touchpoint you need. Learn More

Marketplace Improves Customer Engagement

Looking for a positive touch point? A Utility Marketplace is a must within your omni-channel offering. Increased customer satisfaction, instant savings and instant adoption for your customers. Learn More.

Increase Program Adoption

NPS Scores in the 80's

Other utility customers recommend EFI's engagement tools higher than anyone.

Grow Energy Savings Adoption

Customers are interested, but might not know where to go. EFI's engagement touch points are not only educational, they are seamless, secure and successful. Hit your program goals, we have over 2,000 energy efficient SKU's available now.

Customer Engagement Tactics At Your Fingertips 

Priority Branding

Customers instantly affiliate EFI's rebates with the utility's brand, mission and goals.


EFI ensures a seamless user experience with tradtional rebates allowing customers to focus on the incredible offer available.

Easy Management

Customers can access their rebate information through online platforms or by contacting our trained customer service staff.

Product Adoption

Traditional Rebates empower your customers to make the more energy efficient choice while shopping in-store.

Always Secure

EFI is committed to the protection of all personal and payment account data for your customers.

Customer Support

Trained for your protocol, our in-house contact center experts answer 700,000+ calls a year and works seamlessly with the marketplace and rebate technologies.


EFI Rebates involves all demographics and provides a customizable solution to receive their rebate.

Brand Success

We guarantee faster payments and faster energy savings to your customers.

High Conversion

Allow your program to soar into goal achievements by activating high conversions with EFI rebates.

EFI Technology Cores

Fulfillment Core

The utility customer experience doesn't end with the rebate submission. It ends when the payment arrives at their door.

Customer Engagement Core

The All-In-One Engagement Platform provides utilities with holistic & behavioral analytic view of your customers' needs.

Instant Savings Core

With the EFI's Downstream rebates, utilities lower the barrier to savings and efficiency savings.

Customer Testimonials

Lets Talk!

Reach your customers & Exceed your goals

Contact EFI