An Integrated Solution
Stay up to date with your customers rebate offerings and activity
EFI's Downstream or Post Purchase rebate services allow utility customers to receive savings on energy efficient products. We know there is demographic who utilizes this method and EFI has built a proprietary real-time incentive management system that digitizes traditional rebates - which enables faster customer payments and faster energy savings.
EFI's Traditional Rebate offering, where we have processed over $2 Billion of rebates, utilizes new technology to better the customer experience. Via online portals, customers are able to fill out rebate applications, scan, drag and drop or upload all needed information and complete an application in minutes. They are also able to track progress, and ultimately, they are able to receive their check(s) 75% faster than other traditional methods.
Stay up to date with your customers rebate offerings and activity
Incentives can be delivered in multiple payment forms, tailored to your program needs
Easier uploads, tracking and faster payments. The ultimate customer experience.
Customers instantly affiliate EFI's rebates with the utility's brand, mission and goals. Contact EFI
EFI ensures a seamless user experience with tradtional rebates allowing customers to focus on the incredible offer available.
Customers can access their rebate information through online platforms or by contacting our trained customer service staff.
Traditional Rebates empower your customers to make the more energy efficient choice while shopping in-store. Lets Talk
EFI is committed to the protection of all personal and payment account data for your customers.
Trained for your protocol, our in-house contact center experts answer 700,000+ calls a year and works seamlessly with the marketplace and rebate technologies. Lets Talk
EFI Rebates services enable all demographics to make the energy effecienct choice and provides a customizable solution to their and your needs.
We guarantee faster payments and faster energy savings to your customers via our proprietary rebate management system and online portals. Contact EFI
Free up friction points in your customers' experiences and watch your program grow and surpass goals.
The utility customer experience doesn't end with the rebate submission. It ends when the payment arrives at their door. EFI marks 99% of rebate submissions complete in just weeks.
EFI's All-In-One Engagement Platform provides utilities a holistic & behavioral analytic view of your customers' needs. Paired with user data, we see NPS scores over 80, and program satisfaction in the 90's!
With EFI's Downstream rebates, utilities lower the barrier to savings and efficiency savings.
Reach your customers & Exceed your goals
Contact EFI